Evaluasi Kualitas Layanan Jaringan Komputer pada Jaringan Komputer STIKOM Dinamika Bangsa Jambi
Keywords:evaluation, quality of network, qos, delay, packet loss, bandwidth, througput
STIKOM Dinamika Bangsa Jambi is an institution engaged in education. It's utilize computer networks to carry out institutional and other data management activities. Network service quality / Quality of Service (QOS) is used to measure the level of performance of internet network connections which aims to improve the quality of internet services for institutions. The method used is the action reseach where in this method before evaluating the quality of the existing network, first step in the diagnosis, planning and retrieving the output of the Axence NetTools5 application. The Quality of Service (QOS) parameters that will be seen through this application include delay, packet loss, bandwidth (throughput). Evaluation is done by comparing the catch with Tiphon's standard where for the delay output obtained between 0-1 ms so that based on the tiphon standard includes a very good category. For packet loss the output obtained is 0% and includes a very good category. As for throughput, the output obtained is at least 75.5287%, so it can be concluded that the quality of output on the network is good.
 Y. A. Pranata, I. Fibriani, and S. B. Utomo, “Analisis Optimasi Kinerja Quality of Service Pada Layanan Komunikasi Data Menggunakan Ns-2 Di Pt. Pln (Persero) Jember,” Sinergi, vol. 20, no. 2, p. 149, 2017.
 D. Robert M, M. Maris G, and K. Ned, “Principles of canonical action research,” Inf. Syst. J., vol. 14, pp. 65–86, 2004.
 D. Ladkin, Action Research. Northeast and Islands Regional Educational Laboratory At Brown University, 2006.
 P. Ferguson and G. Huston, Quality of Service. John Wiley & Sons Inc, 1998.
 E. P. Agustini and I. Zuhriyadi, “Analisa QoS Pada Jaringan Hotspot Terpadu,” in Prosiding Seminar Nasional Penelitian & PKM Sains, Teknoligi & Kesehatan, 2014, pp. 381–388.
 T. D. I. Purwanto, “Evaluasi Jaringan Internet Pada Perguruan Tinggi Swasta Di Kota Palembang,” J. Ilm. MATRIK, vol. 19, pp. 21–30, 2017.
 F. Alomary and I. Kostanic, “Evaluation of Quality of Service in 4th Generation ( 4G ) Long Term Evolution ( LTE ) Cellular Data Networks,” Univers. J. Commun. Netw. 1(3) 110-117, 2013, vol. 1, no. 3, pp. 110–117, 2013.